Account & security
Sign up, sign in, passwords, two-factor authentication, passkeys and keeping your account safe.
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01383 viewsWhy was I asked to verify my identity?An order or account can need an identity check under our AML & KYC Policy. You complete it through a secure verification link. Never send ID documents by email or chat.02320 viewsHow do I sign out of all devices?Go to Settings, then Security, and select Sign out all under Sign out everywhere. Every browser and phone is signed out, including the one you are using.03318 viewsI did not get my verification codeCheck your spam folder and the spelling of your email, then select Resend code when it becomes available. Each code works for a few minutes only.
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