Orders & delivery
Placing an order, order statuses, where your codes are, emails and claim links.
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011,099 viewsUnderstanding Your Order Status on KryptoMateYour order page shows the order status, from Pending payment to Completed, and the payment status. Here is what each one means and what to do.02422 viewsWhere do I find my code after I pay?Your code is on your order page. Open it from Orders in your account or from the link in your order email, then select Show codes. Codes are shown for 90 days.03386 viewsHow do I buy as a guest and get back to my order?A guest order is opened with its private order link. It is the address of the page you land on after paying, and it is in the email sent when the order is delivered.
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