eSIM
Compatibility, installing and using your eSIM, top-ups and troubleshooting.
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01351 viewsMy eSIM has no data or no connectionCheck that the eSIM is on, set for mobile data, with Data Roaming and the APN as your order page says, and that you are in a covered country with data and validity left.02305 viewsIs my phone compatible with eSIM?Dial *#06#. If an EID number appears, your phone supports eSIM. You can also search your model on the Compatible devices page. The phone must be unlocked.03298 viewsHow do I check my eSIM data left and expiry?Sign in and open My eSIMs. Each eSIM shows its status, data left and expiry date. Guests add the order to an account first.
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